Garmin connect not showing steps

 

If I press the "Sources" button in the Apple Health app, Garmin isn't available to select (where Strava is). It did not show more than 2 watch faces. It syncs my heart rate fine, but it shows 2,000-3,000 steps per day when there should be 10,000-14,000. Exercise - Exercises recorded with your Garmin device, or entered in the Garmin Connect app will be listed under the exercise section of your log screen. With activity tracking features, including the move bar, vibration alerts, calories and steps, the Approach S60 will help you stay fit, day in and day out. It still says zero. Once paired with a compatible(1) Garmin device, activity tracking is just the beginning of what Garmin Connect™ can do for you. In the Garmin Devices page, press and hold on where it says "vivoactive not connected" then tap on "remove device" and confirm the action (iOS is different you don't press and hold just tap on it and then tap on the three dots in the upper right corner of the next page). Garmin doesn't make it easy to get your data out of Garmin Connect (GC). Dec 03, 2019 · Continue reading as I will guide you in troubleshooting your Vivosmart 4 that’s not showing notifications anymore. Only after the steps have gone to Garmin, will Walkingspree receive the steps. Please use just the device to track steps. Some vivo devices integrate with Garmin Connect, while others use a separate API that we have not yet integrated with fully. I did verify that your Garmin is connected to your Go365 account, however the last steps counted were from the Fitbit. 1, and since then my steps have not been syncing properly from Garmin Connect to Vitality. Vertical adaptation of my sliders watchface</p><p></p><p>There are 3 axes - date, time and calories/steps. If you do not see steps in Walkingspree, always double check your steps are showing in your Garmin mobile app/Garmin desktop site first. Hi, I have a Garmin Forerunner 305 and for the last week it will not show the map of my activities. Synchronize your step count with the Garmin Connect application (Synchronizing Your Data with Your Computer). This means holding on to the railing could have an affect. I've spoke to Garmin Denmark, who told that Activities can be uploaded manually (but not daily activity and sleep). They let you save a month at a time as a CSV for a couple of metric types, like sleep duration. Aug 20, 2016 · Map data is all there in Garmin Connect but will not come across to Strava for my runs Is working for my rides strangely enough. I've contacted Garmin US support to and is currently awaiting an answer from them. Go to the Reports section of Garmin connect. Time and date The current time and date. People are by and large *only* using Garmin Connect because they have another Garmin device. It’s not like people generally use Garmin Connect with a Wahoo ELEMNT because they only have the ELEMNT, it’s because they probably also have a running GPS device. Sep 28, 2016 · I switched from a Fitbit to Garmin on Sept. To connect your Vivoactive to your smartphone, you must use the Garmin Connect Mobile app. BMI (you will need to have your height entered in your Garmin Connect profile) If you are not using a Garmin Index Scale you can also manually enter your weight in Garmin Connect and that will sync to TrainingPeaks. Forerunner is no longer working/tracking and we are no closer to resolution. I apologize that the Garmin has not successfully tracked your steps, and assure you we will help get this corrected. Default Garmin watch faces came with the watch does not show the numbers (steps, HR or stairs and so on. The floors per minute did not work. Edit: On PC I can see the map on my activities!! But in the news feed on both Apple & Android devices it's just blank! Jul 18, 2014 · I have Bluetooth on, the Garmin Connect app open and then I press and hold the button on the Vivofit until it says Sync. Unfortunately, Strava cannot fix these activities as the problem occurs in the original recording. It is not transferring steps or distance. Nov 11, 2016 · Just have an API for ingest, and the world is happy. After you do this, whenever you sync your watch (which often happens automatically), your data will instantly be synced with Stryd PowerCenter! Garmin Vivofit 3 Review the Vivofit 3 did not register the 4,000 steps I took on my walk to work the first morning I wore the device. Export CSV files from Garmin Connect for each activity you want to export. According to them there is no way to transfer the steps and sleep if they weren't synced right the first time. This app on Windows 10 PC does not work. It is the same with other peoples activities on Explore. The strap came with the watch seems to be flimsy. Garmin Connect™ is your one-stop source for health and fitness data. Sep 24, 2016 · Tapiriik seems to be getting the activities from Garmin Connect but is not propagating them to anywhere else. It also needs steps to be counted at the same time as the decrease in pressure. I've been emailing go365 with screenshots of all my runs since 2/9 and have yet to get a response. 1 Bring the device near your smartphone. The Garmin Connect app is among the best in the When paired with a vivofit, the Garmin Connect Mobile application can wirelessly upload and share fitness data with the Garmin Connect website. I can totally see Tonight I'll try sleep tracking and hopefully no issues this time! 21 Sep 2019 First, check whether the Garmin Connect App and your Garmin device show the same number of steps. Synchronize your step count with the Garmin Connect Mobile app (Synchronizing Your Data with the Garmin Connect™ Mobile App). Step 1 Connect your device to the computer. 4 Select an option to add your device to your Garmin Connect account: • If this is the first device you have paired with the Garmin Connect Mobile app, follow the on-screen instructions. If yes then go to the Garmin connect App and delete the ride BUT ONLY in the garmin connect app, not the garmin device (I. There is no option to sync previous body composition data. Also shop dash cams, backup cameras and in-vehicle camera monitors for even more awareness when you’re behind the wheel. I went out and turned on the activity mode, waited till GPS is available (green bar). 1) If you launch Garmin Express on your computer and you do not have any other devices added to Garmin Express, you should be prompted to click on the GET STARTED LINK. by heading to More > Settings > User Settings > Custom Stride Length within the Garmin Connect app, To get involved you need to join Garmin's steps Aug 06, 2014 · ‎ Morten Vindahl Nyvang ‎ to Garmin Fitness August 6, 2014 · Copenhagen, Denmark · My Garmin Connect Dashboard is blank, not showing any data and the 4 buttons/icons in the left side is not working. Wait while the device synchronizes your data. Oct 09, 2014 · If the issue arises where you do not see your workouts within the MapMyFitness app you are using please check to make sure that your workout has been properly saved to your Garmin/Garmin Express account. If you have not done so, you will want to go to https://www. I refresh the Garmin Connect app and my totals are not in the app. The icon on the watch blinks for a few seconds, then it goes back to the main screen. Choose the 7 days at a time view or the 4 weeks at a time view. Jan 14, 2016 · Yes what would interest me is for Garmin Connect to be able to access the data in apple health (basically steps and activity tracking data). Dec 01, 2019 · In this troubleshooting article, we show you the steps to take if your phone is having difficulty connecting to a Garmin Vivosport device. Anyone have any idea what could b the problem. Dec 01, 2019 · Map of my activities not showing on Garmin Connect Hi, I have a Garmin Forerunner 305 and for the last week it will not show the map of my activities. r/Garmin: Garmin Connect not showing my day cards. It is unable to connect to my Vivoactive 3 at all. Look to see if your missing ride is in there. The current 3rd party connections do not provide an all day step You do need to set up a Garmin Connect account, but that's not difficult: Just plug in your email address, birthdate, normal activity level, height and weight. Forerunner 15 captures essential stats from your run like time, distance and pace. It is the same for everyone. 5 Jan 2019 Show only | Search instead for I guess the tradeoff is that I have to be happy with Garmin Connect and Strava. If the number of steps shown is different  The overall accuracy of daily step trends and goals should not be When setting up a device through either the Garmin Connect App or Garmin Express, both Select Device Settings If this option is not present, selectActivity Tracking. com. apps of their parents or Garmin Connect accounts of others when your child participates in a Toe-to-Toe challenge, then you can use any text other than your child’s name that you wish in the display text field. Step differences between Walkingspree and Garmin: Any activities that are running based that use GPS will not transfer steps to Walkingspree. I have no idea if this is the algorithm used across all of Garmin's  If you are experiencing issues or have additional questions about the Garmin Connect integration for I synced to Garmin Connect but it's not showing in TrainingPeaks! . If your vivo device sends workouts to Garmin Connect, we should receive them, so long as your accounts are linked. come on Carb Manager folks, I just paid for my premium account, please fix these issues ASAP! I'm not seeing any replies to our concerns here!! Aug 06, 2014 · ‎ Morten Vindahl Nyvang ‎ to Garmin Fitness August 6, 2014 · Copenhagen, Denmark · My Garmin Connect Dashboard is blank, not showing any data and the 4 buttons/icons in the left side is not working. My workouts aren' t counted for steps and the calorie counts also seem to be for steps. NOTE: Naps are not added to your sleep statistics. • If you have already paired another device with the Garmin Connect Mobile app, from the settings menu, select Review title of Rajesh Unable to connect over Bluetooth to device. Apple Health counts steps but Garmin doesn't show any. Sign in to Garmin Connect to track, analyze and share the activities from your Garmin device. If you have more questions Jan 20, 2016 · I wear my AW during the day and run with my Garmin 225 and have the same issue. Aug 09, 2018 · Garmin Connect: The ultimate guide The good news is that it plays nice with Garmin Connect letting you take a range of data (depending on the sensors your Garmin has) and this includes steps Sep 28, 2016 · I switched from a Fitbit to Garmin on Sept. If you sync your Garmin with Garmin Connect on the phone (I'm not sure if it also happens if you sync via usb on a computer) your steps a syncs data with the Garmin Connect Mobile app automatically. It scrolls from bottom to top of display. Also it has some customization options - background, text, and bar colors can be changed in app settings by garmin connect app</p><p></p><p>If you find app usefull and woud like to support List of common Garmin GPS problems: The Garmin GPS device is not powering on; The screen of the Garmin GPS device becoming dark or blank; You are not able to update the maps on the Garmin GPS; Your Garmin GPS device always showing warning sign for danger zones, traffic lights, speed cameras etc. Automotive. Please be sure your steps are showing on your Garmin account and they will transfer to Go365! Please let me know if you have any further questions or concerns! Here's what can you do when Garmin Connect is down and you can't sync Good news: Your workout is probably not lost! If you're using Bluetooth or Wi-Fi to upload from a smartphone, the first thing you'll need to do is jump on your Mac or PC and launch the Garmin Express program. share . I am now syncing with USB using the Garmin Connect app on my laptop. Sep 24, 2014 · Select Remove from Garmin Connect. Whether you’re training for a race or tracking steps, it provides the information and inspiration you need to beat yesterday. 4 weeks for sleep duration, average heart rate, or max heart rate; 7 days for the rest Steps - In order for your tracker's steps data to appear in Lose It!, you should set up a custom Steps Goal from your Goals tab. May 01, 2017 · Garmin Vivoactive HR: Tips and tricks. Thus, below for all users, we have enlisted the steps through which they can download and install the Garmin Software Update. To start earning with Garmin and Virgin Pulse, make sure that you have created an account with Garmin. To add your device to Garmin Express, launch Garmin Express and you can perform 1 of the 2 options below. Whether you're training for a race or tracking steps, it provides the Privacy was not the issue, it was that they did not want to take any  Real-time overview of problems with Garmin Connect. Same goes for sleep, heart rate, etc. Nov 29, 2013 · Is your Garmin GPS acting weird and you don't know what's going on? Was it working perfectly fine before and now all of the sudden it's not? Not to worry, I've already been there and done that and Sorry for the delay! I can see that you recently connected your device. Aug 21, 2019 · Good morning. No other manually entered values will sync. TIP: The app can be open or running in the background. So if I'm not wearing my fitbit on a run where I'm May 01, 2017 · Garmin Vivoactive HR: Tips and tricks. The Garmin Vivoactive is unlike other devices that only connect over Bluetooth. With Garmin Connect Mobile, it’s easy to pair many of the latest Garmin fitness/wellness devices with your compatible smartphone. 5 Wait while your data syncs. any ideas ? FitDataSync with Garmin Connect not working showing a duration. The heart rate graph is messed up and basically only shows the average heart rate and the steps per minute graph is not showing up at all. Synchronizing can take several minutes. Is anyone else having this problem or have a solution? To start earning with Garmin and Virgin Pulse, make sure that you have created an account with Garmin. 6. NOTE: Refreshing the Garmin Connect Mobile app or the Garmin Connect application does not synchronize your data or update your step count. You can view your sleep statistics on your Garmin Connect account. Follow steps to download and Install Garmin Software update If you are using a compatible Garmin watch with Stryd (you can find the complete list here), the easiest way to get your data into Stryd PowerCenter for analysis, is to use your Garmin Connect account. Afterwards, the time finally shows correctly, only the steps is not synced, it was reset and shows a different value as garmin connect. Tried all suggested options and it just doesn't work. I guess Apple won't allow it. Choose the metric you want to export. If you sync your Garmin with Garmin Connect on the phone (I'm not sure if it also happens if you sync via usb on a computer) your steps a How to set up automatic synchronization of workouts from Garmin Connect™ to Endomondo With automatic upload from Garmin Connect™ you can upload your workouts tracked with your Garmin Forerunner, Vivoactive, Fenix or Edge device directly to your Endomondo. Drive confidently with personal navigation devices designed for cars, trucks, motorcycles and RVs. You’ll get access to a wide range of Bluetooth wireless connectivity features, including weather alerts, call and text notifications, automatic data uploads for online sharing and much more. vívosmart 3 - The step counts on my device and my Garmin Connect account don't match I already did a hard reboot and deleted temp files per Garmin suggestion, but that did not help. Not all devices have the ability download step data from Garmin Connect so that the steps update on the device. Connect your Garmin device to your internet-enabled PC by USB cord and switch on the device. Connect your Garmin GPS device to the computer with the USB cable that is provided with the Garmin GPS device box. When paired with a heart rate strap¹, it also records your heart rate and heart rate zone so you'll know when you hit your target. To pair a vivofit with the Garmin Connect Mobile application, please view the video and/or follow the steps below: If the steps are not showing there, then the issue is syncing between your Garmin device and Garmin. Unfortunately, Virgin Pulse only receives steps recorded by the Garmin device itself. Jun 29, 2017 · Vivofit not counting steps - posted in Your Diet & Fitness: Bought a 2nd hand vivofit 2 and it's not counting steps. Unfortunately, this only adds steps for the actual recorded event. e 520) itself . Blog Careers Connect IQ Running, walking, cycling, swimming, skiing, triathlons – no matter how you move, you can record your active lifestyle on Garmin Connect. BUT, it only allows one activity to be synced per day. If you have more questions Garmin Connect ™ With preloaded activity profiles for running, cycling, swimming and more, you can use Garmin Connect for more than just golf. Garmin GPS will perform a brisk system update process and will show you a relevant pop-up icon window on your computer screen. Unfortunately the Health App does not currently provide a very good view of your data, I got the same problem today, watch showed wrong day and time. 6 View your current data in the Garmin Connect Mobile app. by heading to More > Settings > User Settings > Custom Stride Length within the Garmin Connect app, To get involved you need to join Garmin's steps Apr 11, 2019 · The Garmin Fenix 5 is one of the most advanced sports watches you can buy, and it's jam-packed with features for running, cycling, swimming, golf and even skydiving. Suddenly 2 weeks ago after the latest windows phone update it takes 4 or 5 tries to get it to open, and it will not sync anymore. The steps & all day heart rate weren't moving to my Garmin Connect as well. Garmin Support Center is where you will find answers to frequently asked questions and resources to help with all of your Garmin products. 010-01847-02 at Amazon. The Garmin GPS device is not able to get a Nov 11, 2016 · “All devices that have activity tracking will be able to upload to Garmin Connect and the total number of steps taken from both devices will display. This is the way the program is written and is not a bug. Read honest and unbiased product reviews from our users. In the garmin 520 edge (or whatever you have) check out Menu, History, Rides. Check that your device is set to the standard GPS tracking mode, and not GLONASS as well. The Activity App on the AW is considered by Apple to be a discrete tracking device, and as such, it does not update with activity recorded from other devices, including the iPhone. Some Garmin devices do not track steps and use GPS only. Apple Health is otherwise pretty useless on its own. Jan 20, 2016 · If you sync your Garmin with Garmin Connect on the phone (I'm not sure if it also happens if you sync via usb on a computer) your steps and total miles are added to the Health App (so long as you have granted Garmin permission). Albeit Bluetooth and not for the Garmin, it would connect to your phone just fine – which I suspect you’d be good with for a gym/spinning class environment. Once “Garmin Connect” is synced with your MapMyFitness account workouts should load immediately but if not you may need to refresh the page. The straps of all my previous Garmins were sturdy. on Garmin Connect,it will display the time/distance data but no map. What to do if phone won’t connect to your Garmin Oct 09, 2014 · Now announcing Garmin Connect, the latest integration we now have with Garmin devices to help keep all of your workout stats and data in one place. 45 pm, then we will receive that update and show it on inKin at will update automatically every time you sync your device to Garmin Connect  13 Mar 2018 As well as tracking runs, cycling and swimming, it does “activity tracking” The data is available for download as a csv via the Garmin Connect website. Garmin Instinct 2 coming with Solar Charging & Pulse Ox features. Oct 16, 2019 · As Garmin Connect is designed differently, certain data such as Heart Rate Zones, Power, Cadence, Steps, Active Minutes and Sleep will not be synced. I believe Garmin doesn't support this Windows App anymore. Only the steps are syncing. Select Confirm. garmin. Jan 20, 2016 · I wear my AW during the day and run with my Garmin 225 and have the same issue. Then I could just use Garmin Connect. Garmin Support Center is where you will find answers to frequently asked questions and resources to help with all of your Garmin products. 2 Open the Garmin Connect Mobile app. Everything else on it is working. Once you have a Garmin account, you can easily connect your Garmin to Virgin Pulse! It won't even connect to my Garmin device at all! I'm not even able to manually add my steps right now. I suspect that if I am able to choose Garmin in the Apple Health app then the steps will be read by Garmin and appear in the app. Sleep statistics include total hours of sleep, sleep levels, and sleep movement. Once paired, you Jul 18, 2014 · I have Bluetooth on, the Garmin Connect app open and then I press and hold the button on the Vivofit until it says Sync. Blog Careers Connect IQ Steps manually added, or synced from 3rd party apps (such as your Garmin) will count toward your daily steps, but will not sync through to challenges or 7 day leaderboard count. Aug 20, 2016 · We are tracking an issue where some Garmin Forerunner devices are not recording GPS data, so that the map is missing from Strava. 9 Dec 2019 Download Garmin Connect™ and enjoy it on your iPhone, iPad and iPod touch. Also, there's no distance completed in the data fields. Then, wait for the device to connect to the computer. Jul 15, 2016 · Garmin Connect not counting steps. force close Garmin Connect to refresh it. Everything else is counting and displaying fine, but on the connections tab, I've consistently been in second place with 0 steps showing up. Tried reinstalling, resetting band, resetting Bluetooth, still won't work. This would fix the issue if dirt or grime got in on the sensor. But so many of the Fenix 5's 17 Jun 2019 I synced my Forerunner today, and while it is showing that I completed 8631 steps, its not showing in the report, or in the daily summary, the data is missing. 11 Nov 2016 Garmin's new TrueUp multi-device activity tracking sync: Here's how it works devices it'll properly upload steps to supported devices, but just not display the ' True Now you see my steps match on Garmin Connect Mobile:. </p><p></p><p>*** UPDATE NOTICE ***</p><p>A VERY large code update has happened, if you are having issues try re-saving your settings or re Completed activities (Device to Garmin Connect to TrainingPeaks) I synced to Garmin Connect but it's not showing in TrainingPeaks! Usage during peak hours which can result in a short wait before the files sync. It can take up to 24-48 hours after syncing your Garmin device to your Garmin Connect Account. We currently do not utilize step or sleep data from the Garmin vivo devices. It’s the only online community created specifically for Garmin devices. Note: a “multisport session” is synced to the adidas Running app as separate activities. Description *** IMPORTANT ***</p><p>Some users have reported issues after upgrading to the latest version. Sep 23, 2019 · If you do not want your child’s actual name to be shown on the devices of other users or the vívofit jr. **Premium Feature. When I view "All Activities", Tapiriik displays the expected activity without any errors. These are not Finally, we’ve provided the Current Happenings space so that Garmin’s Into Sports blog and other notable blogs can be accessed right from Garmin Connect. NOTE: You can use the Garmin Connect Mobile app to select the watch face and add or remove widgets, such as music controls for your smartphone (Device Settings on Your Garmin Connect Account, page 7). 2 Smartphone on your Garmin Connect account. I've used paser before and this worked great and updated my steps (calories) whenever I synced, but with my Vivofit this doesn't happen. Post image. I have downloaded a total of 5 and at any point of time could not see more than two. Once you have a Garmin account, you can easily connect your Garmin to Virgin Pulse! However, just as others have mentioned there's no data on floors completed in Garmin Connect. com in order to create an account. My watch is still correctly showing how many steps I've done the last two days, but the Garmin Connnect app is not picking up on stuff from previous days. Check out these blogs for the latest on Garmin fitness information as well as what’s going on in the worlds of running and cycling. any ideas ? BMI (you will need to have your height entered in your Garmin Connect profile) If you are not using a Garmin Index Scale you can also manually enter your weight in Garmin Connect and that will sync to TrainingPeaks. 4 Hold . Feb 10, 2018 · How to get the two to talk and show steps If so, this could cause a step discrepancy if additional steps were added to your total. If you’re updating the device for the first time, then it will take some time checking for updates. Does other health data like steps or sleep sync to TrainingPeaks? Not  With Garmin tracking device, you can earn up to 100 exercise points per day and follow these steps below to link Garmin Connect with AIA Vitality application. Is anyone else having this problem or have a solution? I would really like to use my Garmin as my all day step counter and activity tracker while remaining in the Fitbit community. Double check that your Bluetooth is on, on your phone. Step 4: if everything is working how it should, and Steps 1 - 3 are not failing, then your tracker at 2. 9 Dec 2019 You can link your Garmin Connect account to MapMy from the We currently do not utilize step or sleep data from the Garmin vivo devices. Is there a way to import this data correctly? I now use the Garmin watch together with the Runkeeper app but this gives me two entries in my activity list instead of one activity with the synced data. From the Garmin Connect mobile app: What do I do if Garmin data is not Syncing to Strava? and Vivosmart wristbands do not have built-in GPS sensors for location tracking. As the Garmin Express is an essential tool that helps to manage all latest Garmin Map Updates. Woke up this morning and the date and time are wrong, step count is off and watch won't connect to GPS. There's not much I'm missing but a couple friends and family members I was connected to on fitbit. Running, walking, cycling, swimming, skiing, triathlons — no matter how you move, you can record your active lifestyle on Garmin Oct 18, 2015 · Start by removing the watch from the Garmin Connect app. Run with all your heart. Garmin support will tell you to blow out the barometer with canned air or try running water through it and let it dry. Small/Medium, Speckle. However, the activity doesn't appear in the "Recently Synchronized Activities" list nor do they appear in DropBox or on Strava. I can connect to Android and iOS easily though. The device updates the time and date when you sync your device with a smartphone or computer. I have linked my MFP with my Garmin vivofit account, but it seems like my steps taken is not syncing on MFP. 10 comments. For actual runs, cycling, and workouts, Garmin connects to Strava and Strava to Fitbit. Aug 24, 2015 · I have a quick fix that has worked for me since leaving my past comment. This can save considerable battery life Connections steps not showing up So I only have one connection in garmin connect. You can use do not disturb mode to turn off notifications and alerts, with the Feb 02, 2016 · Follow the steps to sync your fēnix 3 multisport watch with your Bluetooth compatible smartphone, so you can automatically upload your activities via your Garmin Connect account. Please be patient and your workout should appear shortly. then follow these steps to Jan 07, 2015 · I recently got a Garmin Vivofit (step tracker). by heading to More > Settings > User Settings > Custom Stride Length within the Garmin Connect app, To get involved you need to join Garmin's steps Step 1. 6) Check if your data is available on the Garmin Connect website, as Virgin Pulse pulls the data from the website, not the mobile app. 24 Jun 2019 This month we're launching improved wellness tracking in SportTracks, starting with integrated sync from Garmin Connect for steps, active time,  3 days ago Automatically Sync with Garmin Connect. If you upgrade and encounter any issues please report them using the contact developer link or in the forum so I can best work out what is happening. Jan 28, 2010 · I’m actually headed up to the hotel gym here in a few hours once people clear out to play around with it, as it in theory does the trick just fine for that. Apr 14, 2015 · Page 1 of 2 - Link Garmin Connect to Vitality Account - posted in Training, Health & Nutrition: I noticed on the Discovery website that you can link your Garmin Connect account to your Vitality account so that any uploads from your Garmin is automatically linked to your Vitality account. Apr 10, 2018 · Find helpful customer reviews and review ratings for Garmin vívofit 4 activity tracker with 1+ year battery life and color display. 3 Hold the device key to view the menu. 30 Oct 2017 You might download the Garmin Connect™ Mobile app for the fitness and wellness tracking, but you'll keep it for the supportive community and . Welcome to the forums! Feb 24, 2017 · As of 2/9, I've only been getting points for steps on my Garmin watch and not for the calories burned on my runs. If the steps are not showing there, then the issue is syncing between your Garmin device and Garmin. garmin connect not showing steps